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Job Opportunity:  Women and Families Support Worker 

Download the full Application Pack 2024 here

About Us

Nottingham Central Women’s Aid (NCWA) is a registered charity dedicated to protecting women and children from domestic abuse. We are committed to ending violence against women and girls through safe accommodation, intervention programmes, and recovery support.

Position: Support Worker – within our emergency refuge accommodation. 

  • Hours: Full or part-time (21+) hours available rota will include 2 Sundays per month.
  • Salary: £24,952 FTE pro rata with a pay award pending. Plus £21 per on-call session.
  • Location: Emergency refuge accommodation in Nottingham City
  • Contract: Permanent (subject to future funding)

Role Overview

Join our dedicated Domestic Abuse Specialist Support Team, where you’ll provide trauma-informed, high-quality, proactive front-line support to women and children impacted by domestic abuse. You’ll work within both communal and dispersed accommodation settings and support our survivor recovery programmes.


  • Provide practical and personal welfare support to ensure a safe and supportive environment for families.
  • Organise and deliver weekly house meetings, documenting actions and decisions.
  • Support the Wellbeing Worker in delivering a residents’ programme of activities, encouraging participation from women and children.
  • Handle day-to-day housing management, including health & safety checks and fire drills.
  • Maintain high standards of housekeeping and prepare accommodation for incoming families.


Experience: Proven experience in meeting the needs of diverse communities in a fast-paced environment. 

Skills: Ability to work independently with minimal supervision, manage a wide range of duties, and maintain confidentiality and safeguarding standards.

Availability: Willingness to participate in a 24-hour on-call rota and respond to emergencies at our Nottingham refuge. You must be able to get to a location in Nottingham within 30 minutes.

Background Check: Full Enhanced Disclosing and Barring Service check required.

Why Join Us?

  • Make a meaningful impact by achieving positive outcomes for beneficiaries from diverse backgrounds.
  • Work in a supportive team committed to providing the highest standard of care and support.
  • We value diversity and encourage applications from women of all backgrounds, especially Black, Asian, and Minority Ethnic women who are currently underrepresented in our organisation.

Application Process

Apply: Visit our website at to download the application form and job description. **Note:** CVs will not be considered.

Contact: For queries or to discuss the role, call 0115 9607943. Download an  Application Pack here

Submit Application: Email completed applications to

Deadline:  9am on Wednesday 17th July 2024

Interviews: Scheduled for Monday 22nd July 2024

Important: This role is open to women only, as permitted under Schedule 9, Part 1, Paragraph 1, of the Equality Act 2010.

Join Nottingham Central Women’s Aid and be part of a team making a real difference in the lives of women and children affected by domestic abuse.


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Volunteering Roles

If you are interested in volunteering for the charity then please get in touch to request an application pack. We have various roles available and are looking for support with our online communications and fundraising. We recruit for volunteers on an ongoing basis to ensure a wide range of skills and diversity. Find out more on our volunteering page.

You can make initial enquiries and request a volunteer or trustee application or call back by emailing