Consider going to a refuge

Women’s refuges, like ours, can provide safety for you and your children. The aim of refuges is to provide safety, support services and resources for you and your children. You can be referred to a refuge by calling the national helpline on 0808 200 0247 or get in touch with us directly to see if we have a space.

Hide your mobile phone’s location

You can read our advice on hiding your mobile phone’s location, however, the only way to be certain that you cannot be tracked through your phone is to get a new mobile phone and number. If this isn’t possible, you should consider wiping the phone to the factory defaults to remove anything placed there by your abuser.

• How do I wipe my Android device? _{(opens in a new tab)}
• How do I wipe my Apple device? _{(opens in a new tab)}

In either case, make sure to take a copy of important information such as phone numbers or evidence you’ve collected.

Perpetrators are often able to use other computers or hand held devices such as iPods and tablets to track locations or otherwise “spy” on your activity, as with mobile phones wipe Turn off location or GPS settings or consider leaving behind “smart” devices.

Try to avoid Facebook and other social network sites

It is easy to disclose your location to be tracked through some of these sites ensure your location and GPS services are switched off. You don’t want information about what you’re doing or who you’re friends with to be public. You don’t know who could be friends with your abuser. Get advice on privacy settings and ensure your profile is closed, always change passwords and log out of all other devices. Photos hold precious location information so it’s important not to post or send photos.

Consider getting a restraining order

Women’s refuges, like ours, can provide safety for you and your children but you may also need to consider additional legal safety measures.

A refuge like ours, or other Women’s Aid Support Services can help you with this. Alternatively, contact a family solicitor.

You can find out more about injunctions and how to file them on either

• The National centre for domestic violence _{(opens in a new tab)}
• Or the government’s website _{(opens in a new tab)}

Change your routines

If possible change your travel routes, where you shop and previous routines.

Secure your accounts

Change your passwords and PIN codes to any accounts you have.

Remember to cancel bank statements which can identify where you have used your cash card.

Protect yourself at work

If you feel comfortable, alert your boss or the HR department at work. Ask for security to walk you to your car and change office location if possible.

Protect your children

Help to prepare your children in case they are approached by your abuser. They should have a clear understanding of what to do and where to get help in this situation. Alert their school or nursery of your circumstance and any changes to collection and drop off arrangements.

Be vigilant

Have a mobile phone with you at all times so you can call the police if necessary and be aware of your environment.

Document everything

If the abuse continues keep records of all texts, emails, stalking and harassment. Keep a video or written journal.

Keep loved ones informed

Always tell a trusted person where you are going and have check-in times so loved ones always know you are safe.

And if you move to a new home:

• Consider window and door locks, outdoor lights, an alarm system, steel doors and smoke detectors.
• Choose an area which has plenty of neighbours and is not secluded.
• Keep your new address confidential e.g. you could consider a PO Box.